your favorite coat check
IN NYC
Reimagined coat check services, designed for NYC’s best bars, restaurants, clubs and events. We make coat check stylish, memorable and actually match the vibe and energy of your venue or event.
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We believe coat check is one of the most important parts of a venue. It is the first and last customer service experience your guests will have and remember, so why is it often boring, “buttoned up”, or just a complete afterthought?
We started this business as experts in this niche and are obsessed with making sure your guests have the best experience possible. Let us help you improve this key factor of your venue’s continued success.
pain points we address
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staffing
You will save hours each week dealing with staffing and operations. We provide a complete staff schedule to you at the beginning of each month for that entire month and guarantee you will always have someone to work. No more last minute call outs!
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Excellence
After 10 years working in the service industry in NYC, we developed a network of experienced service industry professionals that now make up our team. Our girls are coat check gurus and are specifically trained in all the details of this niche job.
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Lost Coats
We have a strict no ticket, no coat policy. If any situation does arise, our girls are trained to handle it professionally in the moment with the guest so you don’t have to. We then take responsibility beyond that to follow up with the guest and permenantly resolve the issue.
TRY us out risk free
Your first month working with us is a trial both for you and for us.
How we proceed after that is custom to each bar’s needs, and is dependent upon the success of the coat check system within each space.
Please schedule a call with us to find out more!
What our partners say
“Working with Aly's team has been a dream! they are always courteous, punctual, hard working, and highly organized. I couldn’t be happier with the service Aly and her team provide, and I am so grateful for their help.”
Kaarin Von
Owner at Von Bar
“As a small business owner, I am always looking to delegate tasks effectively. When we started using HGCC, my time spent managing coat check went from 2 hours to less than 10 minutes a week. Aly's team has been a pleasure to work with.”
Stephen Ballinger
Owner at Sweetie
“Aly and her team have taken what was one of the most stressful aspects of running a venue un the colder months to one of the easiest. Having her handle the coat check at Wiggle Room was one of the best decisions we ever made.”
Will Krepop
Former GM at Wiggle Room